Quality Policy

Goal zero approach

Quality Policy

The decision for Sibed Transport Company Ltd to adopt a Quality Management System was strategic for the company’s performance improvement in the provision of transport and logistics services and to grow sustainably while following the ISO 9001:2015 International Standard.

Benefits accruing from this would include;

  1.  Consistency in provision of transport and logistics services that meet customer and applicable
    statutory and regulatory requirements.
  2. A bench mark for opportunities to improve customer satisfaction.
  3.  Risk based approach in identification of risks and opportunities concerning Sibed Transport
    Company’s objectives and strategic direction.
  4. Demonstration of ability to conform to specified QMS requirements.

Sibed Transport Co. Ltd is an integrated logistics company dealing in the road transportation of bulk liquids and other dry cargo across East and Central Africa. The company has been in operation since the 1960s when it was founded as a second-generation transportation company. It underwent a restructuring process in 2007 and has since created a significant and positive footprint in the petroleum-products transportation sector.

To achieve our strategic direction the following will be prioritized across all our operations and will
form the framework for setting our quality objectives;
1. Highest Standards of Health, Safety, Security, Environment and Quality.
2. Customer Focus (FMCG Mindset and putting our customers at the heart of everything we do)
3. Growth of the business.
4. People (Resourcing, Retention, Performance, Learning, Development & Culture).
5. Efficiency (People productivity, operations efficiency and cost management).

Sibed Transport Company Ltd is committed to:
1. Implementation and Maintenance of the QMS as per ISO 9001:2015 and Company requirements.
2. Continual Improvement of the QMS.

Sibed Transport Company Ltd shall ensure this policy is communicated, understood and applied within the organization and available to the relevant interested parties as appropriate.